Polls and surveys on our website

All data we capture about you as part of this survey will be processed by The Key in accordance with its Privacy Policy

For a brief summary of how Survey Monkey uses your data please click here or view Survey Monkey's full privacy policy and Cookies Notice

What data is captured by The Key when I take part in this survey?

Are my responses anonymous?

What will my data be used for?

How long is my survey data kept for?

Will The Key contact me about my responses to a question?

Is my data secure?

Does my data get sent overseas?

Use of cookies

Your Rights

Contacting Us

 

What data is captured by The Key when I take part in this survey?  

When you take part in our survey, you give us all of the following ‘survey data’:

  • For security purposes, we assign you a specific user ID. This helps minimise the amount of personal information we collect about you. Your user ID will be linked to your membership account so that we can identify you, including details such as the size of your school, the setting of your school, the category of your school and the phase of your school.
  • We will also collect your IP address which identifies the device you have used to participate in our survey and we may use cookies to perform the survey. Please refer to our cookies policy.
  • You may also supply us with your personal data and information about your school in your survey responses.
  • You may also provide us with details of your user activity such as what survey links you have clicked on and how long you have spent on a particular page. Please refer to our Privacy Policy for details of how we use this technical data.

 

Are my responses anonymous?

You are assigned a user ID for security purposes but the responses are not fully anonymous as we are able to link this ID to your membership account. You do not have to respond to any questions in the survey if you do not wish to. In addition, we have employed Survey Monkey’s ‘Anonymous’ tools to help anonymise your data, see: https://help.surveymonkey.com/articles/en_US/kb/Are-my-survey-responses-anonymous-and-secure

What will my data be used for?

We will use your user ID and IP address to identify you. We may also use your survey responses to tailor our website content and marketing to you and may use automated decision making to help with this. As with all our marketing emails, you will always be able to opt out of receiving them by clicking the links in those emails to unsubscribe. We may share your survey data with our group companies from time to time and we may share it with our essential suppliers who process the data so we can provide the service to you. Further details are given in our Privacy Policy. We may also contact you to ask you for more information relevant to your survey responses. We may use your survey responses in our marketing and PR and to improve our content but will only ever do this on an anonymised basis unless you have provided express consent. The uses of your data described above are in our legitimate business interests.

How long is my survey data kept for?

The Key keeps your data in accordance with its records retention policy.

 Will The Key contact me about my responses to a question?

The Key will only contact you to discuss your responses on an individual basis (including being used as a case study) if you have expressly consented to this during the survey or poll.

However, you may receive the poll results and related content by email – The Key will always offer you a way of unsubscribing to those emails in the email we send to you but if you would like to opt out of hearing from us now please contact us at dataprotection@thekeysupport.com

Is my data secure?

We use HTTPS, SSL and encryption technology to establish appropriate security for your data. For further details of our security processes, please refer to our Privacy Policy.

Does my data get sent overseas?

We do not send your data to third parties overseas except to the list of suppliers who need to process your data to provide you with our service. For further details, please refer to our Privacy Policy.

Your Rights/Contacting Us

Please email us at dataprotection@thekeysupport.com if you need further information about our use of your data or wish to exercise any of Your Rights.

The Key Last updated May 2019