Digital Content Writer

Catherine Holmes

The Key is looking for a creative individual with digital content experience to join us as a content editor for our market-leading support services.

The role

As a content editor you will research, write and maintain practical and engaging content of exceptional quality to meet the needs of school leaders, governors and leaders of multi-academy trusts.

You will draw on expertise from trustworthy external sources, from both the education sector and outside it, and quickly develop specialist knowledge of the sector. You will speak to our members regularly, to understand their problems and how best to address them.

You will bring imagination, empathy, creativity and a commercial sense to everything you do.

Key responsibilities include:

  • Supporting lead content editors with a strong pipeline of content ideas based on a clear understanding of user needs, and intelligent decision making
  • Researching and writing about a range of topics, combining rigorous desk research with trustworthy external sources and internal expertise
  • Producing content in varied forms, according to our content roadmap, and in response to questions from school leaders and governors, following agreed deadlines – on time and in full
  • Developing and maintaining specialised sector knowledge, and using this knowledge to make sure content is kept up to date, as well as spotting opportunities to add value
  • Triaging incoming questions from our members, and determining when to write new content
  • Carrying out user research, as appropriate, to better understand members’ needs and how they use our content
  • Using qualitative and quantitative feedback insights to adapt both content and our approach to ensure our content is as practical and actionable as possible

The ideal candidate must have:

  • First-class research and writing skills at least 2 years’ experience of creating high-impact, practical digital content
  • Strong editorial judgement and a record of excellent decision-making
  • A creative spark and strong commercial intuition
  • An interest in the education sector and a strong focus on professional learning

A strong candidate will also:

  • Have a proven ability to hunt down sources and information
  • Be able to collate and respond to findings, usage trends and user feedback
  • Have good team-working skills and a proactive, positive attitude
  • Have strong time management skills


This is a full time appointment

Location: Central London

Salary: £23,000-£28,000 (depending on experience)


How to apply:

The deadline for applications is 6pm on Sunday 20 October 2019

If you have any questions please email

In your cover letter please explain why you think you would be right for this role, how your experience fits, and why you would like to work at The Key