The Key Sub-Processors

The Key Sub-Processors

What is a sub-processor?

Under UK GDPR, a sub-processor is any external service provider (business or contractor) appointed by The Key, that our customer's data might pass through as a result of them using The Key's products or services. The term sub-processor is quite broad, but includes things like the software we use to create and maintain our products, or the administration and finance tools we use to manage your account. A full list of The Key's sub-processors is below.

We take the privacy and security of your data very seriously and have strict processes in place to make sure it remains secure. We also regularly review our sub-processors to make sure they have relevant policies and protections in place.

Note: our main customer and product databases are hosted in either the UK or EU.


Google Cloud Platform (GCP)Cloud-based Service Provider hosting our products and servicesUK
Google WorkspaceCloud-based office & admin toolsUK
Google AnalyticsCloud-based product analytics USA
Salesforce Cloud-based customer relations management toolUK
Salesforce Marketing CloudCloud-based marketing toolEMEA
ZuoraCloud-based account invoicing and billing toolGermany
ZenDesk Cloud-based customer support toolGermany
Atlassian (Jira)Cloud-based product development toolIreland
AsanaCloud-based collaboration toolUSA
RaygunCloud-based real time user error reporting toolUSA
Mail Chimp / MandrillCloud-based transactional email toolUSA
KeenCloud-based product usage/analytics toolUSA
Survey MonkeyCloud-based surveys & pollsUSA
TableauCloud-based charting and usage toolIreland
SentryCloud-based error reporting and monitoring toolUSA
BigMarkerCloud-based live events streaming toolUSA
IntercomCloud based Customer supportUSA
SwoogoCloud-based event management platformIreland